Customer Service

Shipping and handling charges are based on your subtotal order amount, calculated after applicable discounts and before sales tax. Rates are calculated as follows:

Amira accepts the following payment methods:

• Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
• Amira features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
• PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

• Returns will be issued merchandise credit.

• Once we receive your returned package a member from our return department team will inspect and issue you an online credit. We do not offer money back refunds on returned items. Online credits are sent via email to the email used at checkout.
• Please allow 5 Business days for our return department to process your return once it arrives back to us.
• Your item must arrive back to us within 14 days from the day you receive your order. This policy begins on the initial delivery attempt.
• Original tags, including Amira Fit tags must be attached. We will not honor your return with the tags unattached.
• Some items purchased through special promotions may be final sale, and therefore not eligible for exchanges or returns
• Inside your package please enclose your information along with your order number & email used at checkout. You can also enclose the original package slip. If we do not receive this information inside your package, it can cause a delay in issuing your credit as it takes more time to locate the order.
• Original shipping fees are non-refundable and return shipping costs are the customer's responsibility. Amira does not provide return shipping labels. A 15% restocking fee will be assessed on orders that are refused by the customer at the time of delivery.